Our goal as an eCommerce website, is to bring you the best shopping experience possible right from the comfort of your own home. To achieve this, we have a return policy that is fit for kings and queens. If you don't like it, return it for a full refund! Our generous 30 day no questions asked money back guarantee is 2nd to none. So relax, take a deep breath, and enjoy your stay here at iPod Xtras with the comfort of knowing that we are looking out for you.
30 Day No Questions Asked Money Back Guarantee
Plain and simple, if your not happy, neither are we. Send back your items, in new or like new condition for a full refund. We cannot refund shipping costs.
Returns & Exchanges
If for any reason you wish to return or exchange a product, please contact us by clicking on the appropriate order ID on your order status page located here.
You simply need to request a refund using the form and we will then issue you a Return Authorization Number and tell you where to send your items. Please make sure you write the RMA number we issued you on the outside of your return package. We must receive the products back within the 30 days since you purchased them in order to be able to issue you a refund. Upon receiving your product we will issue you a refund either via the way you paid (cash and check orders will be less the postage cost) or by a gift voucher.
Questions:
Questions regarding our
Shipping policy or related material can be
directed to our support staff by clicking on the Contact Us link
in the side menu.
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